Legal
Privacy Policy.
Last updated: June 29, 2026
Introduction
Apex Stack ("we," "us," or "our") operates the website apexstack.cloud and provides WordPress performance, security, and intelligence plugins as a software-as-a-service bundle. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Account information — your name, email address, and password when you create an account.
- Billing information — payment details processed securely through our third-party payment processor. We do not store full credit card numbers.
- Usage and analytics data — information about how you interact with our website and plugins, including page views, feature usage, browser type, and IP address.
- Support communications — messages and files you send when contacting our team.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and manage your subscription.
- Send transactional emails such as receipts and license keys.
- Respond to support requests and communicate with you.
- Monitor usage trends to improve performance and reliability.
- Detect and prevent fraud or abuse.
Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted third parties only in the following circumstances:
- Payment processors — to handle billing and subscription management.
- Hosting and infrastructure providers — to deliver our services reliably and securely.
- Analytics services — to understand usage patterns and improve the product.
- Legal obligations — when required by law, regulation, or legal process.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your data within 90 days, unless retention is required by law.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Export your data in a portable format.
- Withdraw consent for data processing at any time.
- Object to or restrict certain processing activities.
To exercise any of these rights, please contact us.
Cookies
We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encryption at rest, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how we handle your data, please reach out through our contact page.